Privacy That Supports Trust

This Privacy Policy applies to information collected through our website, contact forms, email communications, service inquiries, client onboarding, invoices and payments, account or portal access if applicable, and any other interactions with Crawling Panda.

It does not apply to third-party websites, tools, platforms, or services that may be linked from our website or used in connection with our services.

• Respond to inquiries and requests
• Communicate with you about our services
• Provide quotes, proposals, or service information
• Onboard clients and deliver services
• Process transactions and send invoices
• Manage client relationships and support
• Improve our website, services, and internal operations
• Monitor website usage and prevent fraud or misuse
• Send service-related notices and updates
• Send marketing communications where permitted by law
• Comply with legal obligations

We may use cookies and similar technologies for website functionality, user preferences, analytics, traffic measurement, form protection, spam prevention, marketing attribution, and performance monitoring.

Depending on how our website is configured, we may also use third-party analytics or advertising tools such as website analytics tools, CRM or email marketing tools, session or behavior analysis tools, and advertising or remarketing platforms.

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

We do not sell your personal information.

We may share your information with trusted third parties only where reasonably necessary, including web hosting providers, payment processors, invoicing platforms, CRM or email service providers, communication tools, contractors, freelancers, analytics or technical support providers, legal or regulatory authorities where required, and professional advisers such as lawyers, accountants, or auditors.

We may also share information where necessary to comply with legal obligations, protect our rights or property, investigate fraud or misuse, enforce our agreements, or protect the safety of our business, users, clients, or others.

We may use anonymized, de-identified, or aggregated information for business analysis, service improvement, reporting, marketing insights, or operational purposes. This information does not identify you personally.

If you purchase services from us, payment-related information may be collected and processed by third-party payment processors or invoicing platforms. We do not store full payment card details on our own servers unless explicitly stated otherwise.

We may retain transaction records, invoices, billing names, and related financial records as required for business, accounting, tax, and legal purposes.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal, tax, or accounting obligations, resolving disputes, and enforcing agreements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely store it as required by law.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

If Crawling Panda is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable law.

Our website or communications may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any information.

Our website and services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Depending on your location and applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion, object to certain processing, withdraw consent where processing is based on consent, and opt out of marketing communications.

To request any applicable rights, please contact us using the details below. We may need to verify your identity before processing certain requests.

You may stop using our services at any time and request the permanent deletion of your account. Upon confirmed deletion, we will permanently delete your account and remove your personal data from our active databases and systems.

Where limited retention is required for legal, compliance, security, fraud-prevention, tax, accounting, or contractual reasons, we will retain only the minimum information necessary for those purposes and handle it in accordance with this Privacy Policy. This reflects our commitment to treating privacy with a high level of care, responsibility, and transparency.

If you access our website or services from outside the country where our servers, team members, or service providers are located, your information may be transferred to and processed in other countries. By using our services, you understand that your information may be transferred internationally, subject to reasonable safeguards where required.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. Your continued use of our website or services after changes become effective means you accept the updated Privacy Policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us.